The General Assembly, acting on the recommendation of the Technical Committee, resolved to endorse ISO/IEC 20000-6:2017 Information technology – Service management – Part 6: Requirements for bodies providing audit and certification of service management systems and ISO/IEC 20000-1:2011 Information technology – Service management -- Part 1: Service management system requirements as normative documents. The General Assembly further resolved that the transition period for the implementation of ISO/IEC 20000-6:2017 be two years from the date of publication, i.e. 06 June 2017. After the transition period, IAF MD18:2015 Application of ISO/IEC 17021:2011 in the Service Management Sector (ISO/IEC 20000-1) will be withdrawn.

Vancouver IAF31-9