| Resolution Number | Resolution | Resolution Content | Location and Agenda Item | 
|---|---|---|---|
| 
                                        2018-14                                     | 
                                        Transitional Arrangements for ISO/IEC 20000-1:2018                                     | 
                                        The General Assembly, acting on the recommendation of the Technical Committee, resolved that the Transitional Arrangement for the Revision of ISO/IEC 20000-1 Information technology – Service management -- Part 1: Service management system requirements, be 3 years from 30th September 2018 (the starting date of transition).
All ISO/IEC 20000-1:2011 accredited certificates shall expire or be withdrawn no later than 29th September 2021(the end of the transition period).
Within this transition timeline:
 
 
 
 
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                                        Singapore IAF32-9                                     |