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Expected Outcomes of Management Systems Certification

31 Jul 2019

IAF and ISO have published a document that sets out the outcomes that are to be expected as a result of accredited management systems certification.

The intent is to promote a common focus throughout the entire conformity assessment chain in order to achieve these expected outcomes and thereby enhance the value and relevance of accredited certification. The document sets out a high-level overview into what an organisation should expect from the certification process, but also what it should not.


  • Certification bodies are encouraged to download and share with prospective clients.


Note: This document replaces the previous joint IAF-ISO communiqués on Expected Outcomes for Accredited Certification to ISO 9001 and Expected Outcomes for Accredited Certification to ISO 14001.

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